Return and Refunds

We regret to inform you that we have a strict no return policy in place. Unfortunately, we cannot accept returns under any circumstances. Please be aware that all purchases made through our platform are considered final, and we do not entertain requests for returns or exchanges.

Damages and issues
While we strive to deliver every order in perfect condition, we understand that issues may arise during transit or upon receipt. If you discover any defects, damages, or discrepancies with your order, please notify us immediately upon receipt. We will thoroughly investigate the matter and work with you to address any concerns to your satisfaction. If an item is damaged, defective, or otherwise not as described, we offer a replacement or refund within 7 days of delivery.

Exceptions / non-returnable items
It's important to note that certain items are ineligible for return due to their nature or perishable state. These may include but are not limited to perishable goods such as food, flowers, or plants, custom-made products, personalized items, and personal care goods like beauty products. Additionally, for safety reasons, we cannot accept returns for hazardous materials, flammable liquids, or gases. Please feel free to reach out to us if you have any questions or concerns regarding the eligibility of specific items for return.

Exchanges
We apologize for any inconvenience, but we do not offer exchanges for any products. All sales are considered final, and we do not facilitate exchanges of items for different sizes, colors, or variants. We kindly ask that you carefully review your order before finalizing your purchase to ensure it meets your requirements.

Refunds
As part of our no return policy, we do not provide refunds for any purchases. Once an order is placed and processed, it is considered a final sale. We appreciate your understanding in this matter. Should you have any questions or concerns regarding your order, please do not hesitate to contact our customer support team, and we will be happy to assist you to the best of our ability.